faq
Everything you need to know about the console.
Contact UsThe RetroPlay comes with 30,000+ games across 30 platforms including NES, SNES, Game Boy, GBA, N64, Sega Genesis, PlayStation, Arcade, and many more. All games are pre-installed on the included 128GB MicroSD card.
Yes. Simply remove the MicroSD card, connect it to your computer, and copy ROM files into the correct platform folders. Reinsert the card and your new games appear automatically. You can expand storage up to 1TB.
Yes — the RetroPlay includes an HDMI output cable. Connect to any TV, monitor, or projector and play on the big screen. It also supports wireless screen mirroring.
The built-in controls work great for handheld play. For TV mode, pair any Bluetooth controller — Xbox, PlayStation, 8BitDo, or any standard BT gamepad.
Up to 8 hours of continuous play on a single charge. Charge time is approximately 2 hours via USB-C. You can also play while charging.
The console itself is completely legal. It is sold as a standalone device. We do not provide legal guidance on ROM ownership in your region.
We offer a 90-day money-back guarantee. If you're not satisfied for any reason, contact our support team and we'll process a full refund, no questions asked.
We ship from multiple fulfillment centers. Standard shipping takes 5–10 business days. Express options are available at checkout.
RetroPlay console, 128GB MicroSD (pre-loaded), HDMI cable, USB-C charging cable, protective carrying case, instruction manual, and a screen cleaning cloth.
Yes. The RetroPlay comes with a 12-month hardware warranty. Contact our support team if you experience any defects and we'll replace or repair the unit free of charge.